FAQs

Are the mattresses in stock?

We pride ourselves in providing mattresses to order, so we ensure your mattress is hand-built specifically for your order, rather than turning over old stock. Due to our size, we are able to quickly turn around large orders too.

Which mattress should I buy?

All our mattresses are produced to a high quality look and feel, built to last for years to come. If you want a firm feel mattress, try the Orthopaedic Comfort, but if you prefer a deeper mattress with a luxury medium firmness feel, we recommend the Luxury Pocket Orthopaedic mattress.

What sizes do you do?

We provide all UK standard sizes - check our size guide page to ensure you purchase the correct mattress for your bed.

How much is delivery?

All orders include complimentary shipping, and we cover all shipping expenses to ensure the best value for your purchase.

Where do you deliver to?

We currently deliver to mainland UK, but are always exploring options with our delivery partners to see how we can expand our reach.

How long does delivery take?

Our shipping timeframe is between 3 to 5 business days.

Do you deliver to my room and unpack?

Deliveries are made to your chosen room, eliminating the need for lifting. We offer unpacking services at no additional cost, removing packaging for a hassle-free experience.

Do you dispose of my old mattress?

Disposal service can be offered for a small fee if required. We recycle the items for you with a company that is fully licensed. This will need to be coordinated prior to purchase.

What is your returns policy?

We believe in the quality of our products and we are certain you will love it when you try it as well. So we are offering a 90 days return window to cover against any faulty workmanship or failure in the materials.  More info here